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FAQ

  • Q What types of inspections do you offer?

    A
    From raw material incoming to product shipment, we control every step to ensure all these are absolutely according to the customer’s requirements. All products should have 4 steps during the whole manufacturing process:
     
    1. IQC (Incoming Quality Control.)
    2. FAI (First Article Inspection.)
    3. IPQC (In-Process Quality Control.)
    4. OQC (Outgoing Quality Control.)
    With an ISO 9001:2015 certified system, combined with our in-house quality control procedures and advanced measuring equipment — including CMM, 2D measurement, and salt spray testing — we ensure every product is problem-free.

  • Q Do you offer insurance for shipped products?

    A Yes, product insurance is available. If you need it, kindly inform us at the time of order placement.

  • Q What countries do you ship to?

    A We deliver globally. As long as logistics providers can reach your location, we will ensure reliable and high-quality shipping services.

  • Q What shipping methods do you offer?

    A
    Based on your requirements, we can arrange customized shipping solutions:
    For small orders, options like DHL, UPS, or other international couriers and air freight ensure fast and smooth delivery.
    For larger or heavier shipments, we suggest more cost-effective methods such as sea freight or trucking services.

  • Q Do you offer any discounts for bulk orders?

    A Yes, for large-volume orders, we can reduce material and production costs, so we usually provide discounted pricing. Please reach out to us for detailed information.

  • Q How does RapidDirect protect my intellectual property?

    A All files uploaded to our platform are kept secure and confidential. We can also provide an NDA for signing upon request.

  • Q What payment methods do you accept?

    A Our payment options include bank transfer, PayPal, and credit card, making it convenient for you to choose the method that suits you best.

  • Q Can you provide samples before we place an order?

    A Yes, kindly share your project details with us, and we can arrange samples for you prior to placing an order. Please contact us to confirm further information.

  • Q Do you have any quality certifications or accreditations?

    A Yes, we are ISO 9001:2015 certified, ensuring a consistent and reliable quality management system.

  • Q Can you provide a detailed report on the quality of our product before it is shipped?

    A Yes, we can issue inspection documents. Please let us know in advance which type you require (e.g., material certificate, quality report, or others), and we will arrange them for your project as early as possible.

  • Q Do you accept small quantity or prototypes manufacturing?

    A We support from 1 piece prototype to large-scale production.

  • Q How quickly can I get my parts?

    A Samples: 3–7 days; mass production: 2–4 weeks. Expedited service available.

  • Q What after-sales service can I get for any unsatisfied parts I received?

    A We provide quick and reliable solutions — whether it’s rework, replacement, or refund — to ensure your satisfaction and peace of mind.

  • Q How can the quality of my parts get ensured?

    A
    From raw material incoming to product shipment, we control every step to ensure all these are absolutely according to the customer’s requirements. All products should have 4 steps during the whole manufacturing process:
     
    1. IQC (Incoming Quality Control.)
    2. FAI (First Article Inspection.)
    3. IPQC (In-Process Quality Control.)
    4. OQC (Outgoing Quality Control.)
    With an ISO 9001:2015 certified system, combined with our in-house quality control procedures and advanced measuring equipment — including CMM, 2D measurement, and salt spray testing — we ensure every product is problem-free.

  • Q What type of drawing files are required for quoting?

    A We require 2D drawings (PDF) or 3D files (STEP, IGES, etc.) with dimensions, tolerances, and surface finish requirements.

  • Q How long can I get a quote?

    A Normally within 24 hours; complex parts may take 2–3 days.

  • Q What accuracy can be achieved at Flycncparts?

    A We can achieve up to ±0.005mm high precision.

  • Q What processes are available at Flycncparts?

    A
    Our latest technology includes:
     
    CNC Milling Service
    CNC Turning Service
    CNC Milling and Turning Multiple
    Multi-axis CNC Machining
    Micromachining
    Rapid Prototyping
    Mechanical Parts Design
    Precision Engineering Services
    Parts Assemble
    EDM-Wire Cutting
    Laser Cutting
    Precision Grinding
    Auto-Lathing Turning
    Injection Molding
    Die Casting
    Investment Casting
    Sheet Metal Fabrication

  • Q What materials can be CNC machined at Flycncparts?

    A
    The material we mostly process:
     
    1. Metals 
    Stainless Steel 
    Aluminium 
    Brass 
    Bronze 
    Copper 
    Steel 
    Tool steel 
    Titanium alloy 
    Low carbon steel 
     
    2. Plastics 
    POM (Delrin) 
    ABS (Acrylonitrile Butadiene Styrene) 
    Polyethylene 
    Nylon (PA)
    PLA 
    PC (Polycarbonate) 
    PEEK (Polyether Ether Ketone) 
    PMMA (Polymethyl Methacrylate or Acrylic) 
    PP (Polypropylene) 
    PTFE (Polytetrafluoroethylene) 
    Polystyrene 
    PVC (Polyvinyl Chloride) 
    PEI (Polyetherimide) 

  • Q What type of surface finishes can Flycncparts provide?

    A
    The surface treatment we can do:
     
    1. Oxidation / Conversion Coating
    • Anodizing 
    • Hardcoat anodizing / Hard anodizing 
    • Conductive anodizing 
    • Black oxide / Blackening 
    • Alodine service 
     
    2. Plating / Coating
    • Nickel plating 
    • Gold plating 
    • Silver plating 
    • Zinc plating 
    • Zinc coating / Galvanising 
    • Nickel plating 
    • Gold plating 
    • Silver plating 
    • Zinc plating 
    • Zinc coating / Galvanising 
     
    3. Painting / Coating
    • Powder coating 
    • Painting 
    • Soft-Touch Painting 
    • Baking paint 
    • Pad Printing 
    • Silk Screen Printing / Silkscreen 
     
    4. Mechanical Finishing
    • Bead blasting 
    • Bead blasted + Anodizing type II (Matte / Glossy) 
    • Bead blasted + Anodized type III (Hardcoat) 
    • Sandblasting 
    • Wire drawing
    • Brushing 
    • Sanding 
     
    5. Polishing / Smoothing
    • Hand polishing 
    • Mirror polishing 
    • Electropolishing 
     
    6. Heat Treatment
    • Heat treatment 
    • Annealing 
    • Case-hardening (Carburising) 
    • Tempering 
    • Through hardening 
     
    7. Others
    • Laser marking 
    • Laser engraving 
    • Etching 
  +86-13554857217
  +86-13554857217
  No.7 Lougang Avenue, Lougang Community, Songgang Street, Bao'an District, Shenzhen City

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