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FAQ Category

About FAQ

  • Q Can you sign an NDA?

    A
    Yes, we strictly protect customer intellectual  property and data security.
  • Q What payment methods do you accept?

    A
    Bank transfer, PayPal, and credit card.
  • Q What if there are problems with the parts?

    A
    We provide quick solutions: rework, replacement, or refund.
  • Q How do you ensure quality?

    A
    We follow ISO9001 standards, with CMM, 2D  measurement, and salt spray testing.
  • Q Do you have a minimum order quantity (MOQ)?

    A
    No! We support from 1 piece prototype to  large-scale production.
  • Q What are your lead times?

    A
    Samples: 3–7 days; mass production: 2–4  weeks. Expedited service available.
  • Q What tolerances can you achieve?

    A
    We can achieve up to ±0.005mm high  precision.
  • Q What materials can you machine?

    A
    Aluminum, stainless steel, carbon steel, brass, copper, titanium alloys, plastics, and  specialty alloys.

  • Q How long does a quotation take?

    A
    Normally within 24 hours; complex parts may  take 2–3 days.
  • Q What information do you need for a quotation?

    A
    We require 2D drawings (PDF) or 3D files  (STEP, IGES, etc.) with dimensions, tolerances,  and surface finish requirements.
  +86-13554857217
  +86-13554857217
  No.7 Lougang Avenue, Lougang Community, Songgang Street, Bao'an District, Shenzhen City

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